Business Process Management (Bpm) - 2639 Words

QCHP Lecture: Business Process Management (BPM) Business Process Management (BPM) is a management approach focused on aligning all aspects of an organization with the wants and needs of clients. It is a holistic management approach that promotes business effectiveness and efficiency while striving for innovation, flexibility, and integration with technology. Business process management attempts to improve processes continuously. It could therefore be described as a process optimization process. It is argued that BPM enables organizations to be more efficient, more effective and more capable of change than a functionally focused, traditional hierarchical management approach. A business process is a series or network of value-added†¦show more content†¦Ã¢â‚¬ ¢ Analyze - Compare the various simulations to determine an optimal improvement †¢ Improve - Select and implement the improvement †¢ Control - Deploy this implementation and by use of User defined dashboards monitor the improvement in real time and feed the performance information back into the simulation model in preparation for the next improvement iteration. This brings with it the benefit of being able to simulate changes to your business process based on real life data (not assumed knowledge). Also, the coupling of BPM to industry methodologies allows users to continually streamline and optimize the process to ensure that it is tuned to its market need. BPM life-cycle Business process management activities can be grouped into five categories: design, modeling, execution, monitoring, and optimization. A business process is a series or network of value-added activities, performed by their relevant roles or collaborators, to purposefully achieve the common business goal. These processes are critical to any organization as they generate revenue and often represent a significant proportion of costs. As a managerial approach, (BPM) considers processes to be strategic assets of an organization that must be understood, managed, and improved to deliver value added products and services to clients. This foundation is very similar to other Total Quality Management or Continuous Improvement Process methodologies or approaches. BPM goes a stepShow MoreRelatedHow Business Process Management ( Bpm )1339 Words   |  6 Pagesthe concept of Business Process Reengineering (BPR) quickly caught the imaginations of corporate leaders. (Kettinger et al., 2007). The recruitment process in the Public Service - Office of the Prime Minister is indeed a long process and the question is, how Business Proces s Management (BPM) principles and technologies can be used to shorten the recruitment process within the Office of the Prime Minister? According to (Harmon, 2003) â€Å"Definitions of Business Process Management (BPM) range from IT-focusedRead MoreDetermining The Efficient Tool For Business Process Management1536 Words   |  7 Pagesfor Business Process Management in Organizations Using Analytical Hierarchical Process Sravani Vadali Engineering Management University of Houston – Clear Lakeâ€Æ' Introduction to Business Process Management Business process management (BPM) is a management approach to make an enterprise’s activities and tasks to be more accurate, more competent and more efficient in adapting to the ever-changing needs of business. BPM is a far-reaching merging of Business Process Reengineering, Business Process ImprovementRead MoreDefinition Of A Business Process1217 Words   |  5 Pagesthat adopt the process view can be very successful if used appropriately. The next few pages will define a business process, and explain the advantages of adopting this kind of organizational view. Definition of a business process: A business process is an action or a set of actions completed in a particular order that will complete a given organizational task. In most cases, these tasks, accomplish their goal by delivering products or services to a customer. Throughout the process, a number of participantsRead MoreCustomer Service Of Ocean Imports For Dhl Global Forwarding Canada1605 Words   |  7 PagesIntroduction In this paper we describe the steps followed to improve the Business Process of the critical core service of Ocean Imports for DHL Global Forwarding Canada. The main contribution in this paper is showing the study, modeling and analysis used to improve the business processes for the Ocean Imports department at DGF Global Forwarding Canada. The purpose of this modeling is not only to understand the business process that is used, but also to show the inconsistencies that were identifiedRead MoreService Quality And Key Dimensions Of Quality Essay1403 Words   |  6 PagesABSTRACT This paper will tackle on service quality and key dimensions of quality, SERVQUAL Model, Kanban concept, lean process techniques and the ten principles of a good business process management. SCENARIO Your Chief Executive Officer is passionate about improving the quality of services provided by your organization and needs everyone to understand the importance of providing s quality service of care to achieve customer satisfaction and customer loyalty. As a newly promoted service managerRead Morecase study1242 Words   |  5 PagesQuestion 1.How would you define â€Å"business process management†based on this video and text reading? How would you compare it to business process re-engineering, continuous improvement, and total quality management approaches? Answer: -Business Process Management is most often associated with the life cycle of a business process. The process life cycle spans identifying and improving processes that deliver business capability to deploying and managing the process when it is operational. 2.WhatRead MoreComparative Analysis of Business Analysis and Business Process Management Capabilities6455 Words   |  26 PagesA COMPARATIVE ANALYSIS OF BUSINESS ANALYSIS (BA) AND BUSINESS PROCESS MANAGEMENT (BPM) CAPABILITIES Paul Mathiesen, Faculty of Science and Technology, Queensland University of Technology, Brisbane, Australia, p.mathiesen@connect.qut.edu.au Wasana Bandara, Faculty of Science and Technology, Queensland University of Technology, Brisbane, Australia, w.bandara@qut.edu.au Houra Delavari, Faculty of Science and Technology, Queensland University of Technology, Brisbane, Australia, h.delavari@qutRead MoreBusiness Process Description Is A Map1663 Words   |  7 PagesV. APPROACH TO BPMN Business process description is a map that helps us to navigate through our business activities. Using a map for navigation is quite normal in many activities, e.g., it is a must when we need to move something or be moved ourselves from one place to another. We have different maps for navigating in the physical space, marine maps, road maps, hiking maps, etc. The choice of a map depends on what we want to move, where and by what means. If we travel by car we need a road map, ifRead MoreEssay on BPM for company analysis2356 Words   |  10 Pagesï » ¿MPM 701 Business Process Management THE BPM STRATEGY FOR CHIP’S OPTISYNC PTY LTD September 6th 2013 This report is written by: NAME STUDENT ID CONTRIBUTION Nadia Irianto 213041906 25% Gunashree Raula 213056437 25% Sherly Maria Lazarus 213309359 25% S. Pavani Priyanka 212451169 25% TOTAL 100% Words count: 1995 EXECUTIVE SUMMARY This report purpose is to justify and identify the problems that have been occurring on Chip’s Optisync and give theRead MoreCompany Background Of British Petroleum1777 Words   |  8 Pagesfrom 1981 to 1989 reduced the company’s operations in Europe. When he was replaced by Robert Horton in 1989 the company underwent major changes. Horton initiated a major corporate downsizing by removing or replacing various tiers of management at the main office. (Management, Strategy, Processes and Peteroleum) In 1989 BP’s corporate headquarters was a 32 storied building which was filled with staff members. From 1992 to 1995 BP went from 97,000 employees to about 50,000, and the staff at BP’s headquarters